US-built · Compliant with Colombia's Res. 5596/2015
Less waiting, better triage.
While the patient enters their symptoms, the AI builds a pre-diagnosis, captures vital signs, and classifies the case per Colombia's Res. 5596 standard. The doctor walks into the consultation with the case ready. In production in 1 day.
<15 s
AI classifies after vitals
2×+
Capacity per nurse
Res. 5596
Compliant from day one
Patient
Nurse
Patient queue monitor
Physician monitor
Triage in Colombia has real problems.
Res. 5596/2015 demands strict standards, but most ERs still run on paper and inconsistent criteria.
Wait times out of control
Level II patients waiting as long as Level V. Complaints, lawsuits, clinical risk.
Inconsistent classification
Each nurse classifies differently based on fatigue, shift, workload. Res. 5596 stays on paper.
Lawsuits, fines and bad reputation
Hours in Excel and errors in RIPS lead to patient lawsuits over delays, SuperSalud fines and complaints that damage the hospital's reputation.
How it works
Four screens, one flow.
Patient, nursing, waiting room and physician — synchronized in real time.
Patient
Physical kiosk or the patient's own phone
- ✓AI pre-diagnoses while the patient types their symptoms
- ✓Self-registration via QR on their own phone
- ✓Bilingual Spanish + Wayuunaiki
- ✓Simple interface, no prior training needed
Nurse
Classifies with AI support and digital PIN signature
- ✓Real-time queue ordered by priority
- ✓AI suggests level I-V · nurse signs digitally with PIN
- ✓Red alert + siren on possible Level I
- ✓Disposition: consultation, specialist, or observation
Also included at no extra cost
Useful if your hospital doesn't already have its own solution.
Waiting room
TV with current ticket and upcoming calls
- ✓Ticket and level visible to all
- ✓Published maximum wait times (Res. 5596 Art. 9)
- ✓Configurable call sound
ER physician
Walks in with the case ready
- ✓Vital signs + AI short diagnosis + red flags
- ✓Diagnosis and disposition recorded with signature
- ✓RIPS and SIVIGILA reports exportable
Why it works
Your nursing team produces more with TriajeFlow.
No inflated percentages or studies that don't exist. Every claim is verifiable in the live demo.
Parallel flow
While one patient describes their symptoms, the AI prepares a pre-diagnosis and level while the nurse handles the next patient. One nurse moves the line that used to need two.
Consistent classification
The AI applies Res. 5596 with the same criteria at 2 a.m. as at 2 p.m. It does not get tired, does not vary between shifts, does not err from cognitive load.
Instant red flags
Phrases like "can't breathe," "unconscious," or "massive bleeding" trigger a red alert immediately — no waiting for vitals. The nursing screen rings with a siren.
Clinical signature is law
The AI suggests; the nurse certified in Res. 5596 confirms with a digital signature and PIN. Any change of level is logged with justification. Assistance, not autonomy.
The competition isn't Excel — it's the lawsuits
Res. 5596 and 256 compliance, measured in real time.
One lost lawsuit, one regulatory fine or one viral complaint costs more than a year of TriajeFlow. Every triage logs the exact time of classification, attention and responsible professional — auditable evidence that shields your service from legal and reputational risk.
- ✓Compliance per level (I–V) against Res. 5596 times — no spreadsheets, no manual math.
- ✓SIC indicators (Res. 256/2016) in a CSV ready to upload to SISPRO. Timeliness, abandonment, reclassification and <72h readmission.
- ✓Immutable audit log: every change records user, time and IP — the foundation for PAMEC and SuperSalud audits.
- ✓Patient rights in one click (Habeas Data Law 1581): search, export or anonymize a patient's data from the admin panel — ready to respond to the SIC.
- ✓Per-triage PDF certificate: medical-record format, digitally signed by nurse and physician (Res. 1995/1999) — and 15-year retention configurable (Res. 839/2017).
- ✓SIVIGILA and RIPS reports exportable for MinSalud + alerts on expiring staff certifications.
Compliance · last 30 days
Res. 5596/2015
94%
global
One day to be in production.
- 1
Setup (1 day)
We create your organization, sites and rooms. We configure logo, triage levels and kiosks or BYOD QR. Nursing training in 45 minutes.
- 2
Guided pilot (2 weeks)
We monitor every triage with you. We adjust clinical rules, times and SIVIGILA reports based on your real operation.
- 3
Continuous production
WhatsApp support from our Miami office, weekly updates, live metrics dashboard and full audit for MinSalud.
Frequently asked questions.
How much does it cost?▾
Two components: a one-time implementation fee (initial setup of your organization, sites and rooms, integration with your HIS if applicable, nursing training) and a recurring volume-based fee — you pay per triage based on the AI tier (Pro or Elite). We tune both amounts on the call based on the size and complexity of your operation.
Do I need to buy hardware?▾
Not necessarily. TriajeFlow runs on any tablet or phone in BYOD mode (bring your own device). If you prefer dedicated equipment, we recommend models and prepare them for you.
Is there more than one AI tier? Which fits?▾
Yes. "Pro" (faster and more economical, ideal for high volumes) and "Elite" (maximum clinical precision, ideal for complex cases or lower volumes). On the call we review your flow and recommend the best fit.
Does the AI replace the nurse?▾
Never. The AI proposes a level I-V and a short diagnosis. The nurse certified in Res. 5596 applies a digital signature with PIN and can change the level with a written justification. Clinical assistance, not autonomy.
How does it audit Res. 5596 compliance?▾
Every triage logs the exact time of classification and attention. The "Compliance" dashboard shows the percentage within SLA per level (I–V), the ranking of physicians and nurses, and patient-by-patient detail with ✓/✗ and minutes over. All exportable for MinSalud.
Does it comply with Law 1581 (data protection)? What if the SIC asks us to respond to a patient?▾
Yes. The kiosk shows the institutional privacy notice (configurable per hospital) before capturing data. The admin panel has a "Patients (Habeas Data)" section where the administrator searches a patient by document, sees all their triages, exports the full JSON (right to portability) or anonymizes the data in one click — clinical content is preserved per Res. 839/2017, but name, document and phone get replaced by [ANONYMIZED]. Every action is recorded in the immutable audit log with user, IP and reason.
What happens if the internet goes down?▾
TriajeFlow requires a stable internet connection to operate (the AI and screen sync live in the cloud). The kiosks retry automatically on micro-outages. For unstable connectivity zones we recommend a 4G/LTE backup network.
Can it integrate with our EHR?▾
Yes, via REST API and webhooks. Automatic export of RIPS (Res. 3374) in 1 click. Complex integrations are coordinated with the technical team during the pilot.
How long does deployment take?▾
1 day for basic setup (organization, sites, kiosks, nursing). 2 weeks of guided pilot. 45-minute nursing training.
See TriajeFlow with your team.
A 20-minute demo, in English or Spanish, via WhatsApp or Meet. We run a real triage with your flow and answer technical questions.
We reply same business day · No commitment · Pricing depends on your volume — we tune it on the call.